With many contacts and clients away on holiday in August it can become a quiet month for activity. I decided to use the opportunity to catch up with associates that I had not been in touch with for several months.
It has been good to re-engage and the chance to bounce ideas off each other has already helped me to crystallise a potential new business opportunity which had been at the back of my mind for some time. I shall be pursing this actively in the coming weeks.
Keeping in touch is never a waste of time and you just never know what will be the outcome of your next conversation.
Just completed a client project looking at the training market in the UK. Clearly like much of the UK economy this market has been hit by recession but, by looking at the needs and drivers of different industry segments it is still possible to identify areas of business opportunity.
This must be case for many sectors - those companies that are prepared to properly assess and understand the opportunity and then tailor their solution to meet customer needs are able to develop profitable businesses in markets which others have written off.
A new employee survey is now underway for an existing client and more new clients are interested in undertaking their first on-line survey. June and July will be busy months if these all go-ahead.
We have just completed the analysis of customer surveys for NLS and Waterra for the third year in succession. Now that we have three years of comparable data available there are lots of new insights into changes in their customer needs and perceptions.
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We have many satisfied customers including BT, Dynistics, National Laboratory Service and Waterra.
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